Payment by credit card :
-Accepted cards : Carte Bleue, E-Carte Bleue, Visa, Visa Electron, Maestro, Mastercard.
-Your payment has been accepted, the status of your order is: "being prepared"
-Your order will then be processed (in 2 to 3 working days) and will be shipped as soon as possible.
-Your account will be debited on the day of shipment of the parcel, and the amount taken will be according to the number and availability of the articles. If an item is not in stock, the money for that item will not be debited.
-The status of your order is shown as "Cancelled" if payment is refused due to a failed Secure 3D authentication that the buyer fails to authenticate.
-If your request for payment has been refused by your bank/credit card Company, the status of your order is shown as "Cancelled"
-For payment refused or authorisation refused following an error in the visual cryptogram entered, the status of your order is shown as "Cancelled"
-If you cannot pay by credit card or bank transfer, please contact our customer service department from the "Contact us" section.
Payment by Bank Transfer :
When you validate your order, you'll have the option of selecting the payment method "Bank Transfer". This process passes through several stages:
Retrieving your order - order status shown as "pending"
Preparation of your order (we verify that your order is complete before sending your bank details)
Sending by e-mail a "proforma" invoice including all the items available, the amount to be paid, as well as the bank details of the company.
Receipt of your bank transfer by our accounting department
Shipping your order and sending your parcel tracking details by e-mail.
If you cannot pay by credit card or bank transfer, please contact our customer service department from the "Contact us" section.
Cheque, or Paypal
Bank checks and the Paypal payment system are not accepted as means of payment on this site. However, you can pay by credit card or bank transfer.
Guaranteed payment security ?
The protection of your bank details is guaranteed in full by the secure system E-TRANSACTION. Your data is transmitted, encrypted via the SSL server and cannot be seen by a third party. This information is not transmitted at any time on to our server. It is for this reason that with each new order you enter your bank details.
Your email address will be used by Solenzo to send you our newsletters and, unless you object, to meet our marketing needs.