In accordance with the law n ° 78-17 January 6, 1978, relating to data processing, files and freedoms (known as law "Informatique et Liberté"), this site is the subject of a declaration to the CNIL. Exercise of the right of access. In accordance with article 34 of the law "Informatique et Libertés", you have the right to access, modify, rectify and delete data concerning you. To exercise this right of access, contact the publisher: SARL SOLENZO ZA La Saubole 47200 - FOURQUES SUR GARONNE - France - Email: firstname.lastname@example.org
Site hosted by PHPNET FRANCE 97-97 bis rue General Mangin 38100 GRENOBLE
For more information on the law "Informatique et Libertés", you can consult the CNIL website.
Authors’ Rights/ Copyright / Disclaimer.
Messages that you send us via the Internet can be intercepted on the network. Until they reach us, their confidentiality cannot be guaranteed. These conditions of sale are entered in to in one part with the company SARL SOLENZO, with a capital of 10 000 euros whose registered office is at ZA La Saubole 47200 - FOURQUES SUR GARONNE - France, registered in the register of commerce and companies of Grenoble under the number 51502694600043 from here in after referred to as "SARL SOLENZO") and by any natural or legal person wishing to make a purchase via the "SARL SOLENZO" website, from here in after referred to as "the buyer".
These terms of sale are intended to define the contractual relationship between Solenzo SARL and the buyer and the conditions applicable to any purchase made through the Solenzo SARL website. The acquisition of goods or a service through this site implies an unreserved acceptance by the buyer of the present conditions of sale. These conditions of sale will prevail over any other general or particular conditions not expressly approved by Solenzo SARL. SARL Solenzo reserves the right to modify its conditions of sale at any time. In this case, the conditions applicable will be those in force at the date of ordering by the purchaser.
the right to modify at any time the available data (references, sizes, colours) including updating this site according to available stock.
In this respect, if the product is no longer in stock, Solenzo SARL will reimburse the amount paid for the product without compensation on either side.
Each product is accompanied by a description. The photographs in the catalogue are as true as possible but cannot ensure a perfect similarity with the product, in particular in terms of colours.
he purchaser is expressly informed that Sarl Solenzo is not the manufacturer of the products presented on the site.
In accordance with legal provisions, products supplied by the seller benefit from:
- the legal duration of compliance,
- the legal warranty against latent defects arising from a defect in material, design or workmanship affecting the products delivered and rendering them unfit for use.
Any warranty is void in case of misuse, negligence or lack of maintenance by the purchaser as is the case with normal wear and tear of the item, accident or force majeure.
Legal Warranty of Conformity: When you act within the legal guarantee of compliance, you:
- benefit from a period of two years from the issue of the Product to make a claim;
- may choose between repair or replacement of the Product, subject to the cost conditions provided in Article L211-9 of the Consumer Code,
- are exempt from reporting proof of the lack of conformity of the Product during the six months following the delivery of the Product.
The legal guarantee of conformity applies irrespective of the commercial guarantee provided.
Guarantee of hidden defects: You can decide to implement the guarantee against hidden defects of the item sold within the meaning of Article 1641 of the Civil Code. In this case, you can choose between cancelling the contract, or a reduction in the sale price in accordance with article 1644 of the Civil Code.
SARL Solenzo undertakes to honour orders only within the limits of available stocks of products.
All orders placed shall constitute acceptance of the prices and descriptions of products available for sale. All orders are registered and processed immediately upon receipt and shipped as soon as possible. An invoice is attached to the package, which clearly shows all the information about the order.
In accordance with articles L.121-21 and the Consumer Code, you have a period of 14 days to exercise your right cancel your order, without justification or penalties except for return postage costs. According to article L121-21-4, when the right of withdrawal is exercised, you will be reimbursed for all the monies paid, including the delivery costs invoiced by our company for the sending of the goods, without undue delay and at the latest within fourteen days from the date on which we were informed (postmark showing the date of dispatch of the parcel return + 2 days).
Note: If the return is due to an error on our part or if the item proves to be defective, we will refund the shipping costs (upon receipt of the item by our service).
CAUTION: We only reimburse shipping costs, not pre-paid packages. To avoid additional costs, please return the product in its original packaging. Please accompany the item returned with your receipt from the Post Office.
You have a period of 14 days to return your parcel by Post to the following address: SARL Solenzo 11 ZA La Saubole 47200 - FOURQUES SUR GARONNE - France. Unpaid Shipments will be refused.
In case of an abnormal amount or fraudulent returns, Solenzo SARL reserves the right to refuse a subsequent order.
We only accept exchanges in Metropolitan France. If you wish to exchange an item for another size or colour, you must indicate it on the return voucher. We will return the item in the size or colour desired, and we pay the shipping costs on a single exchange and only for orders delivered in France.
For orders delivered outside of France, if you wish to exchange an item for another size or colour, you must return it to us for a refund and place a new order on the site.
Sarl Solenzo is responsible for the delivery of your parcel in your name via your account via the Post Office.
The shipping costs are:
Participation in the shipping costs is 5 € inc tax for a home delivery and 3.50 € inc tax for a delivery to a relay point, per order for an ordinary shipment in France Metropolitan (delivery offered for orders over 50 € inc tax) for any order received over the Internet.
For a home delivery to the following countries the shipping costs are 7 Euros (including tax), Belgium, Germany, Luxembourg, Spain and Netherlands (Offered for orders over 150 € inc tax).
Home with signature Post Office
Royaume Uni 10 € inc tax (Available for orders over 150 € inc tax).
Home with signature
Irlande, Italie, Portugal, Suisse, Autriche, Danemark, Hongrie, Pologne, Slovénie, Estonie, Lettonie, Lituanie, République-Tchèque, Slovaquie, Bulgarie, Chypre, Croatie, Malte, Roumanie. 10 € inc tax (Available for orders over 150 € inc tax).
Home with signature
Guadeloupe, Martinique, Guyanne, La Réunion, Mayotte 18 € inc tax
Home with signature
Grèce, Islande, Finlande, Norvège, Suède, Turquie, Maghreb, Açores. 20 € inc tax
Home with signature
Etats-Unis, Canada, Australie, Chine, Japon, Hong-Kong, Singapour, Corée du Sud, Thaïlande, Taïwan, Viet-Nam, Inde, Israël, Nouvelle Calédonie, Polynésie Française, Walis et Futuna, St Pierre et Miquelon. 30 € without tax
Postal charges are paid directly to the Post Office for your account by SOLENZO SARL.
Your parcel will be delivered to your home or to a relay point by the Colissimo service of the Post office within one week maximum after receipt of your order.
Delivery times are given as an indication and any delays do not give the buyer the right to cancel the order, to refuse the goods or to claim damages. The risks are borne by the purchaser from the moment the products have left the premises of Solenzo SARL.
Delivery times are given for information purposes only; if these exceed thirty days from the order, the contract of sale may be terminated and the buyer reimbursed. At the moment the customer takes possession of the products ordered, it is his/her responsibility to check them:
(Quality, quantity, conformity with the order ...). No claim is taken into account seven days after the delivery of a product. A justified claim, carried out within this period, leads only to the exchange of the product, without further compensation for the customer.
The products are delivered to the address indicated by the customer on the order form.
All our products leave our premises in perfect condition. The customer is obliged to point out to the delivery person the smallest trace of damage (wet parcels, holes, traces of crushing ...) on the package and to immediately contact our customer service: email@example.com.
In all cases, you have three (3) days, excluding public holidays from receipt of your parcel to notify the carrier, by registered letter, of any problems (article L133- 3 of the Commercial Code).
The prices listed in the catalogue are inclusive of taxes in Euros, taking into account the taxes applicable on the day of the order; Any change in the rate may be reflected in the price of the goods or services. Sarl Solenzo reserves the right to modify its prices at any time, however, the price listed in the catalogue on the day of the order will be the only one applicable to the buyer. The prices indicated include the costs of processing orders, but not those of transport or delivery taking place in the geographical areas listed.
ayments are made upon ordering.
- Payment is made in Euros by Credit card. You are then redirected to the Crédit Agricole website. At no time are we aware of your card numbers you provide. We are only notified by the bank that a transfer corresponding to the amount of your order has been made to our account.
The server is secured by Secure Socket Layer (SSL) encryption so as to protect most data related to the means of payment as efficiently as possible and that at no time will the buyer’s bank data appear on the computer system of Sarl Solenzo.
The seller, in the process of selling online, is only bound by an obligation of means. It cannot be held liable for damage resulting in the use of the Internet network such as loss of data, intrusion, viruses, downtime of the service, or other problems.
Furthermore, we shall not be held responsible or liable for any delay or non-performance resulting from the occurrence of a case of force majeure.
Finally, we draw your attention to the fact that we cannot be held responsible for an order that has been made by a minor, whether or not the parents have authorised this order.
No person is authorised to reproduce, exploit, re-broadcast, or use any part of the site, whether software, visual or sound, for any purpose whatsoever, even partially.
In accordance th the law relating to data processing, files and freedoms of 6 January 1978, personal data relating to purchasers may be processed automatically. Buyers may object to the disclosure of their contact details by notifying Sarl Solenzo. Similarly, users have the right to access and rectify data concerning them, in accordance with the law of 6 January 1978. The automated processing of information, including the management of the e-mail addresses of users of the site was the subject of a declaration to the CNIL on 15/03/2016, registered under the number 1939537 v O.
These online terms of sale are subject to French law. In case of dispute, competence is attributed to the competent courts of the head office of Sarl Solenzo, notwithstanding plurality of defendants or call in guarantee.
Your email address will be used by Solenzo to send you our newsletters and, unless you object, to meet our marketing needs.